Privacy Policy

Last Updated: April 3, 2026

1. Introduction

Build Your Agent, operated by EthicalAI ("we", "our", "us"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform (the "2100 Platform"), or engage our custom agent development services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, billing address, and payment details when you register, subscribe, or purchase services.
• Account Data: Username, password (hashed), account preferences, and subscription tier.
• Usage Data: Agent interaction logs, trigger counts, feature usage, session duration, pages visited, and platform activity.
• Technical Data: IP address, browser type and version, device type, operating system, time zone, and referring URLs.
• Communication Data: Records of correspondence when you contact us, including consultation meeting notes and support requests.
• Agent Data: Configuration, workflow definitions, API connections, and outputs generated by agents built on or operating through our platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services and the 2100 Platform.
• To process transactions, manage subscriptions, and deliver purchased agent development services.
• To personalize your experience and improve agent performance through usage analytics.
• To communicate with you regarding service updates, consultation scheduling, technical support, and promotional offers (with your consent).
• To monitor and enforce platform usage limits according to your subscription tier (Free, Pro, or Max).
• To detect, prevent, and address security issues, fraud, and technical problems.
• To comply with legal obligations and enforce our terms of service.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist with payment processing, hosting, analytics, and communication services, bound by contractual confidentiality obligations.
• AI & API Providers: When agents interact with third-party LLMs, AI models, or external APIs (via MCP connections), relevant data may be transmitted to those services as necessary to execute agent workflows. We encourage reviewing the privacy policies of any third-party integrations you connect.
• Legal Requirements: When required to comply with applicable law, regulation, legal process, or enforceable governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with prior notice provided to affected users.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls, regular security audits, and secure infrastructure practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Agent interaction logs are retained according to your subscription tier and may be purged periodically for Free tier accounts.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request a portable copy of your data in a structured, machine-readable format.
• Objection: Object to processing of your data for specific purposes, including direct marketing.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking

Our website and platform may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

9. Third-Party Links

Our services may contain links to third-party websites, tools, or APIs. We are not responsible for the privacy practices of these external services. We recommend reviewing their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including standard contractual clauses where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us